Privacy Policy
(“we”, “us” and “our”) is committed to handling the personal information we collect in an open and transparent manner, in accordance with our Privacy Policy and the Australian Privacy Principles.
This Privacy Policy summarises how we handle and protect your personal information when we provide our website and deliver our products to you (Services) or when otherwise interacting with you.
We may revise this Privacy Policy from time to time by updating this page. The revised Privacy Policy will take effect when it is posted on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.
What is personal information?
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.
The types of personal information we collect may include:
- your name;
- address details;
- gender;
- contact information;
- financial information.
Whose personal information do we collect?
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.
The types of personal information we collect may include:
- Identity Data including your name and gender.
- Contact Data including address details, email address and telephone numbers.
- Background Verification Data including your photographic identification or other details requested as part of our verification process to comply with our due diligence obligations, and related ongoing monitoring commitments.
- Financial Data including bank account and payment card details (through our third party payment processors, AfterPay and PayPal).
- Transaction Data including details about payments to you from us and from you to us and other details of products and services you have purchased from us or we have purchased from you.
- Technical and Usage Data including internet protocol (IP) address, your login data, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
- Profile Data including your username and password for our Services purchases or orders you have made with us, support requests you have made, content you post, send receive and share through our platform, information you have shared with our social media platforms, your interests, preferences, feedback and survey responses.
- Interaction Data including information you provide to us when you participate in any interactive features of our Services, including surveys, contests, promotions, activities or events.
- Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.
- Professional data including where you are a worker of ours or applying for a role with us, your professional history such as your previous positions and professional experience.
- Sensitive information is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. In the course of providing our Services, we may collect, or come across such sensitive information in different situations, including during the course of conducting a background verification check on you or when reviewing your CV. Unless otherwise permitted by law, we will not collect sensitive information about you without first obtaining your consent.
To whom do we disclose your personal information?
We may disclose your personal information to others in order to carry out our activities. This may include:
- Third parties for marketing purposes. We may provide your personal information to other like-minded organisations to contact you with information that may be of interest to you.
- Contractors and service providers. We may provide your personal information to contractors or service providers which perform services on our behalf, such as delivery drivers, mailing houses, printers, information technology services providers (including cloud computing service providers) database contractors and telemarketing agencies.